Privacy Policy
Last Updated: January 15, 2025
At deluviora, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our net worth calculation services. We're committed to being transparent about our practices and giving you control over your data.
Information We Collect
When you use deluviora's services, we collect different types of information. Some you provide directly, and some we gather automatically as you interact with our platform.
Information You Provide
This includes data you enter when creating an account or using our net worth calculator:
- Name and email address
- Financial information (assets, liabilities, income details)
- Contact preferences and communication history
- Any other information you choose to share with us
Automatically Collected Information
We collect technical data about how you use our website:
- Device information (browser type, operating system)
- IP address and general location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
How We Use Your Information
We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to improving your experience with deluviora.
Primary Uses: We use your information to provide net worth calculation services, maintain your account, communicate with you about our services, and improve our platform based on user behavior.
More specifically, we use your data to:
- Calculate and track your net worth over time
- Send you relevant updates and insights about your financial data
- Provide customer support when you need assistance
- Detect and prevent fraudulent activity
- Comply with legal obligations under Australian law
- Improve our services based on usage patterns
Data Storage and Security
Your financial information is sensitive, and we treat it that way. We've implemented multiple layers of security to protect your data from unauthorized access.
But here's the thing — no system is completely foolproof. While we do everything we can to protect your information, we can't guarantee absolute security. That's just being honest with you.
Sharing Your Information
We don't sell your personal information. Period. However, there are specific situations where we may share your data with third parties.
Service Providers
We work with companies that help us operate our platform — hosting providers, email services, and analytics tools. These providers only access the data they need to perform their specific functions, and they're contractually obligated to protect it.
Legal Requirements
Sometimes we're legally required to disclose information. This happens when we receive valid legal requests from Australian law enforcement or regulatory bodies. We'll notify you about these requests unless we're legally prohibited from doing so.
Business Transfers
If deluviora is acquired by or merges with another company, your information would likely be transferred as part of that transaction. We'd notify you before any such transfer takes place.
Your Rights Under Australian Privacy Law
The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:
Access and Correction: You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to these requests within 30 days.
- Request access to your personal data
- Correct inaccurate or incomplete information
- Request deletion of your account and associated data
- Opt out of marketing communications (you'll still receive service-related messages)
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, contact us using the details at the bottom of this page. We'll need to verify your identity before processing requests to protect your information.
Data Retention
We keep your information for as long as your account is active or as needed to provide our services. After you close your account, we'll retain certain information for legitimate business purposes and legal compliance.
Cookies and Tracking
We use cookies — small text files stored on your device — to improve your experience and understand how people use our platform. You can control cookie settings through your browser, though some features might not work properly if you disable them.
Types of Cookies We Use
- Essential cookies that make the site function properly
- Performance cookies that help us understand usage patterns
- Preference cookies that remember your settings
- Analytics cookies to improve our services
Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. Just know that this might limit your ability to use certain features.
Children's Privacy
deluviora is not intended for anyone under 18. We don't knowingly collect information from children. If we discover we've accidentally collected data from someone under 18, we'll delete it promptly.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Last Updated" date at the top shows when the most recent changes were made.
We encourage you to review this policy periodically. Continued use of our services after changes indicates your acceptance of the updated policy.
International Data Transfers
While we primarily store data in Australia, some of our service providers may process information in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. You can reach our privacy team through any of these channels:
Orana Shopping Mall Shop T07, 56 Windsor Parade, Dubbo NSW 2830, Australia